Pam McFarlan
Unfortunately we have received really poor customer service and I would not recommend them. We entered the store in search for a hightop table and 4 stools. Pat the owner, redirected us away from the table we saw and wanted to one located by the door. I told him we are a family a 9 when the grandkids are included but most often 2-3 people. Grandkids live locally so more often than not we need the bigger table. Sold me 4 side chairs and a 42" round table with 4 chairs. We need more seating so called 3 times to order bar height table and stools to accommodate our needs. Never a call back except Denise called to say the table was in. Requested the owner, Pat to call us back and that never happened. Really disappointed in the customer service. People are busy and it is their job to get back to us after 3 attempts. Said they were here to make us happy with our purchase as a family owned business and that was not our experience. Spent $5,000 total and that seemingly meant nothing in the way we were treated..
This is a very nice showroom, and the staff is incredibly helpful. My salesperson was Scott and he shared some great information on functionality and nuances of the different brands, along with the types of chairs to go in a difficult spot. He went the extra yard and picked up the chairs that night from the warehouse (still wrapped out of the box) so I could have them the next day and transport them safely in a truck. The other thing...he let me swap out the cushion colors the next day, because of course I had to see what another color would look like. I will be shopping here again, wouldn't hesitate.
Beautiful Well Made Furniture and Alot of variety! Check it put, You Wont Be Disappointed. Thank you!
Paddy O Furniture is a US Furniture Store based in Eden Prairie, Minnesota. Paddy O Furniture is located at 12500 Plaza Dr, Eden Prairie, MN 55344, USA.
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